Crisis & Emergency Risk Communication Course (CERC)

CERC Course Description

= Continuing Education Credits

Activity Number: WB1138 Web-based Training (WBT) or CB1138 CD ROM Training (CBT)

Activity Title: Crisis & Emergency Risk Communication (CERC)

Origination/Expiration/Renewal Dates: 01/15/2008/ - 01/15/2011 - 01/15/2013

Presented by: Centers for Disease Control and Prevention, Emergency Preparedness and Response

Hardware and Software: The minimum system requirements include:

Microsoft Internet Explorer 6.0 or higher

Microsoft XP Service Pack 2 or higher

Disabled pop-up blocker

Adobe Reader

Adobe Flash Player

Apple QuickTime

256 RAM

Intel Pentium IV 600 MHz or higher

High-speed Internet connection

1280 x 1024 resolution

Materials:

None

Target Audience:

This web-based module has been designed for anyone interested in communication principles and tools as they relate to what we have called emergency risk communication. The principles in this course borrow from (1) font of classical rhetoricians, (2) wealth of modern crisis, issues management, communication and psychological theory and, (3) lessons learned from the real and often painful world of experience, old-fashioned trial and error.

Prerequisites:

No prerequisites are required.

Format: Web-Based Training Module (WBT) or Computer-based Training (CBT)

Course Description:

The purpose of CERC continuing education opportunities is to share lessons learned during public health emergencies, and incorporate best practices from the fields of risk and crisis communication.

Learning Objectives:

Upon completion of this course, you should expect to gain the following understanding:

Effective integration of emergency risk and crisis communication planning and resources into overall emergency operations planning at the community, state and federal levels.
Emergency risk and crisis communication concepts.
Crisis communication planning and tools, including problem definition, analysis, implementation of intervention, evaluation, and feedback.
Application of emergency risk and crisis communication concepts to a possible or declared bioterrorism event. Type of messages the public will need.
The psychology of a public health emergency and the type of messages the public will need.
Response and recovery operations communication among local state and federal emergency (including governmental and non-governmental organizations), to the public and their stakeholders.

Contact Information: CERCrequest@cdc.gov

Continuing Education:

After completing this activity, you could apply for any of the following continued education credits:

CEU - Continuing Education Unit: The Centers for Disease Control and Prevention (CDC) has been approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET), 1760 Old Meadow Road, Suite 500, McLean, VA 22102. The CDC is authorized by IACET to offer 0.2 ANSI/IACET CEU's for this program.
CECH - Continuing Education Contact Hours: Sponsored by the Centers for Disease Control and Prevention, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES) to receive up to 2.0 Category 1 CECH in health education. CDC provider number GA0082.
Non-physicians may receive a certificate of participation.

Faculty and Credentials:

Barbara Reynolds, M.A. Centers for Disease Control and Prevention
Julia Hunter Galdo and Lynn Sokler Prospect Center of the American Institutes for Research
Vicki F. Freimuth, Ph.D., CDC
Alicia Eberl-Lefko, M.H.S., CHES, AIR/Prospect
Linda Weinberg, R.D., AIR/Prospect
Elizabeth Williams, AIR/Prospect
Chad R. Wood, M.B.A., CDC
Anna Zawislanski, M.P.H.

Disclosure:

In compliance with continuing education requirements, all presenters must disclose any financial or other relationships with the manufacturers of commercial products, suppliers of commercial services, or commercial supporters as well as any use of unlabeled product(s) or product(s) under investigational use.

CDC, our planners, and our presenters wish to disclose they have no financial interests or other relationships with the manufacturers of commercial products, suppliers of commercial services, or commercial supporters. This presentation does not involve the unlabeled use of a product or product under investigational use.

There is no commercial support.

Method of Participation: You may participate in the CERC program by accessing the Web site via https://emergency.cdc.gov/cerc.

Fees: No fees are charged for CDC’s CE activities.

How to earn continuing education/contact hours:

Go to the CDC Training & Continuing Education Online System.
Log in as a participant. If this is your first visit, you will need to register and establish a login name and password.
Click on Search and Register.
Type CERC in the Keyword Search text box.
Click on the course for which you want continuing education credits: