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Crisis & Emergency Risk Communication (CERC)

Image of Crisis and Emergency Risk Communication (CERC) logo.

Crisis and Emergency Risk Communication is an approach to communicating effectively during emergencies. These principles are used by public health professionals and public information officers to provide information that helps individuals, stakeholders, and entire communities make the best possible decisions for themselves and their loved ones. CERC recognizes that during emergencies, we work under impossible time constraints and must accept the imperfect nature of our choices. CERC draws from lessons learned during public health emergencies and research in the fields of public health and emergency risk communication.

The CERC program consists of 1) training, 2) resources, and 3) shared learning.


The word Learn in red and a computer mouse with cord coming from underneath and in front of the word.

  • In-Person Training
  • Online Training


Shared Learning

Images of people on top of a satellite image of earth.

  • CERC in Action
  • Webinars
  • Additional Resources



Various CERC materials (i.e., Pan Flu Manual, CERC Z-card, Wallet card, Quick Guides, Pan flu Story book and CD, and Leaders material).

  • CERC Basic Materials
  • CERC Panflu Materials
  • CERC Materials for Leaders
  • CERC Ebola Materials
  • CERC Templates and Tools


pregnant woman with her hands on her stomachReady: Prepare. Plan. Stay Informed. Social Media at CDC Emergency