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Resources

Various CERC materials (i.e., Pan Flu Manual, CERC Z-card, Wallet card, Quick Guides, Pan flu Story book and CD, and Leaders material).

During a disaster, public health agencies must communicate life-saving information to partners, stakeholders, and the public. Communication during an emergency can determine the success of a response, affect the reputation of an agency, and inform the decisions and health behaviors of the public.

These resources are free and downloadable, with a limited amount available to order. To order materials in stock, please submit the Order Request Form

CERC Basic Materials

CERC 2014 Edition (Manual)

Crisis and Emergency Risk Communication – 2014 Edition
The CERC Manual is intended for public health professionals and public information officers. It can be used in preparation for and response to an emergency or in support of CERC trainings. It contains tools, templates, and annotated resources available for quick reference when responding to an emergency.

CERC Wallet Card

CERC Wallet Card
The Wallet Card can be downloaded or ordered in hard copy. The card provides reminders and considerations in carrying out effective crisis and emergency risk communications. The card can be easily attached to an ID card and for easy access during an emergency response.

CERC Basics Z-Card

CERC Basics Z-Card 
The Z-card can be printed double-sided on a 8 1/2" x 14" page and folded to the size of a wallet card. It contains charts and illustrations from the CERC manual and includes an illustrated quick reference sheet of the core CERC principles.

Basic CERC Quick Guide - English (5x7 booklet)

Basic CERC Quick Guide - English (5x7 booklet)
The Quick Guide highlights and summarizes the major points of the 2002 CERC manual. Booklets are available in both English and Spanish.

Basic CERC Quick Guide - Spanish (5x7 booklet)

Basic CERC Quick Guide - Spanish (5x7 booklet)
The Quick Guide highlights and summarizes the major points of the 2002 CERC manual. Booklets are available in both English and Spanish.

CERC Materials for Leaders*

By Leaders for Leaders

Leader Materials—By Leaders for Leaders
The By Leaders for Leaders CERC manual gives leaders, those in decision-making positions during an emergency response, the tools they need to successfully communicate with the public, media, partners, and stakeholders during emergency public health events.

CERC Leaders Basics Z-Card

CERC Leaders Basics Z-Card
The Z-card can be printed double-sided on a 8 1/2" x 14" page and folded to the size of a wallet card. It contains charts and illustrations from the By Leaders for Leaders CERC manual, including an illustrated quick reference sheet.

* "Leaders" refers to those in decision-making positions during an emergency response.

CERC Pandemic Influenza Materials

CERC Pandemic Influenza Manual

CERC Pandemic Influenza Manual
The CERC Pandemic Influenza manual provides vital communication tools and concepts for preparing and responding to a pandemic influenza event in the United States. See also Pandemic Influenza Online Course for more information, including overview and objectives.

CERC Pandemic Basics Z-Card

CERC Pandemic Basics Z-Card
The Z-card can be printed double-sided on 8 1/2" x 14" page and folded to the size of a wallet card. It contains charts and illustrations from the CERC Pandemic Influenza manual and includes an illustrated quick reference sheet of the core CERC principles

Pandemic Influenza Quick Guide (5x7 booklet)

Pandemic Influenza Quick Guide (5x7 booklet)
The Pandemic Influenza Quick Guide highlights and summarizes the major points of the CERC Pandemic Influenza manual. Booklets are available in both English and Spanish.

Pandemic Influenza Storybook

Pandemic Influenza Storybook (also available on CD)
These first-person and family accounts provide an intimate, personal view of the 1918 pandemic that goes beyond the staggering statistics associated with the event and, thus, can help planners re-energize their efforts and fight preparedness fatigue and apathy. The stories related in the Pandemic Influenza Storybook will move you, some will make you laugh, but all serve as reminders of the primary reason why preparedness is so important - saving human lives.

CERC Ebola Materials

CERC Ebola Basics

CERC Ebola Basics
This easy-to-read two-pager provides the basic CERC principles and information on stigma in the context of the 2014 Ebola response.

CERC Wallet Card (French)

CERC Wallet Card (French)
The French Wallet Card can be downloaded or ordered in hard copy. The card provides reminders and considerations in carrying out effective crisis and emergency risk communications. The card can be easily attached to an ID card and for easy access during an emergency response.

CERC Templates and Tools

These templates and tools are provided to help you communicate before, during, and after an emergency.

More

Ready: Prepare. Plan. Stay Informed.Social Media at CDC Emergency

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