Anyone who may need to communicate to the public during a crisis or emergency can benefit from taking the Crisis and Emergency Risk Communication (CERC) training. CERC trainings are based on lessons learned during public health emergencies, evidence-based practices from the fields of risk and crisis communication, and psychology. The CERC program offers online and in-person trainings.
CERC Online Training
In-Person CERC Training
Please note: To conduct a CERC training at your location, we require your organization to cover travel costs for the trainer(s).
To request an in-person training, please email CERCrequest@cdc.gov.
- Introduction to CERC
- Psychology of a Crisis
- Messages and Audiences
- Crisis Communication Plans
- The Role of Spokespersons
- Stakeholder and Partner Communication
- Working with the Media and Social Media
- Page last reviewed: April 27, 2017
- Page last updated: April 20, 2017
- Content source:
- Maintained By: