Building the Bridge: Community Trust and Contact Tracing during COVID-19

This content and conclusions are those of the author and presenter and do not necessarily represent the views of, nor should any endorsements be inferred by, the Centers for Disease Control and Prevention.


Contact tracing has been used for decades by state and local health departments to slow or stop the spread of infectious diseases. The success of contact tracing hinges on a community’s level of participation. Communicating clearly and responsively with the public can help them understand and accept contact tracing as an important way to protect friends, family, and community members from potential infections. On Wednesday, December 9, subject matter experts discussed the importance of building community trust and its impact on contact tracing during COVID-19. Closed captioning was available for this webinar.


Meredith Moore , MPH
Julie Scofield
Mark Sendak, MD, MPP
Michelle Kreger
Mary Gray, PhD
Andrew Herrera, MPH, MBA
Alexandra Valladares, MS

Call Materials

View Slides pdf icon[PDF – 3 MB]

Webinar Details

When: Wednesday December 9, 2020, 1 p.m. to 2:30 p.m. (Eastern Time)

Webinar Link: icon (Passcode: 313269)

Dial In: US: +1 669 254 5252  or +1 646 828 7666

International numbers available: icon

Or iPhone one-tap: US: +16692545252,,1610308001#,,,,,,0#,,313269#  or +16468287666,,1610308001#,,,,,,0#,,313269#

Webinar ID: 161 030 8001 (Passcode: 313269)

Webinar participants and viewers will accomplish the following:

  • Describe CDC’s role in the topic covered during the presentation.
  • Describe the topic’s implications for respective constituents.
  • Discuss concerns and issues related to preparedness for and response to urgent public health threats.
  • Identify reliable information resources for the topic.
  • Describe how to promote health improvement, wellness, and disease prevention.
  • Webinar/Audio conference call on 12/09/2020: 1 p.m. to 2:30 p.m.
  • Materials: PowerPoint slide set (see Call Materials)

None at this time

CEU:  The Centers for Disease Control and Prevention is authorized by IACET to offer 0.1 CEU’s for this program.

CECH: Sponsored by the Centers for Disease Control and Prevention, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. This program is designated for Certified Health Education Specialists (CHES®) and/or Master Certified Health Education Specialists (MCHES®) to receive up to 1 total Category I continuing education contact hours. Maximum advanced level continuing education contact hours available are 0. CDC provider number 98614.

For Certified Public Health Professionals (CPH)

The Centers for Disease Control and Prevention is a pre-approved provider of Certified in Public Health (CPH) recertification credits and is authorized to offer 1 CPH recertification credits for this program.

DISCLOSURE:  In compliance with continuing education requirements, all presenters must disclose any financial or other associations with the manufacturers of commercial products, suppliers of commercial services, or commercial supporters as well as any use of unlabeled product(s) or product(s) under investigational use.

CDC, our planners, presenters, and their spouses/partners wish to disclose they have no financial interests or other relationships with the manufacturers of commercial products, suppliers of commercial services, or commercial supporters. Planners have reviewed content to ensure there is no bias.

Content will not include any discussion of the unlabeled use of a product or a product under investigational use.

CDC did not accept commercial support for this continuing education activity.

Page last reviewed: October 19, 2020